Objective:
The Human Resource Manager is responsible for the oversight and direct supervision of the Key Players and Care Professionals.

Primary Responsibilities:

• Develop and manage the annual franchise Human Resources operational plan.
• Provide leadership and management of the Human Resources department, focusing on operational efficiency around Care Professional recruitment, engagement, and training.
• Oversight and direct supervision of the Human Resources department including interviewing, hiring, and training, planning, assigning, and directing work; appraising performance, coaching performance; addressing complaints and resolving problems for Care Professionals.
• Onboarding and off boarding Care Professionals in Evolution, management of Evolution.
• Overall responsibility for all aspects of the Care Professional employment experience.
• Develop engagement strategies that utilize the 5 Care Professional needs to promote Care Professional retention and satisfaction.
• Supervise the Care Professional department regarding performance and compliance with company policy.
• Interview applicants, as needed, efficiently and professionally and make the final hiring decision for the Care Professional position.
• Manage Care Professionals which includes annual reviews, regular performance conversations, accountability, and problem resolution.
• Discipline and terminate Care Professional with support of the Operations Manager.
• Evaluate and update all orientation and training materials as needed.
• Plan and successfully execute all Care Professional meetings.
• Ensure compliance with local and federal labor and safety laws including EOE, ADA, FMLA, and OSHA.
• Maintain electronic Care Professional files, updating information and entering pay rate information.
• Maintain Care Professional PTO hours, leave of absence requests, and attendance policy.
• Monitor unemployment applications, garnishments, child support, etc.
• Manage all worker’s comp claims and incident reports.
• Manage outcomes of HR department activities and direct changes that will drive achievement of operational goals.
• Complete a regularly scheduled audit of HR processes to ensure compliance with all governing bodies, including Home Instead® Standards and any state specific requirements.
• Demonstrate open and effective communication with the Operations Manager, direct reports, colleagues, Care Professionals, clients, and family members.
• Adhere to all company policies, procedures and business ethics codes and ensure that they are communicated to all employees.

Minimum Qualifications:
College degree preferred.
Four to ten years of related business experience or an equivalent combination of education and work experience may be considered.
Must possess a valid driver’s license.
Must provide valid auto insurance.